Insurance solutions

IF Business Components

Our business components are the building blocks for all our agile insurance solutions. Our comprehensive suite of configurable components deliver end to end capabilities for all lines of general insurance.

Our innovative business components:

  • IF Client

    Our single client centric database provides a 360 degree customer centric view to instantly deliver business benefits across a number of business areas.  This component provides instant access to information on each client or contact, including existing and historical policies across all lines, outstanding claims, financial information and relationships.  For example, where a policy holder is also a claimant on another policy in the database, this relationship is highlighted.

  • IF Underwriting

    This component enhances policy administration efficiency, allowing tasks to be performed through intuitive browser-based screens, designed specifically for fast navigation and ease of data retrieval. Also provided are sophisticated capabilities for product build and schemes, utilising our intuitive product designer. This easy to use, browser-based tool puts your business experts in control of one of the most comprehensive and powerful product, pricing and rules management tools in the industry. 

  • IF Internet

    IF Internet provides full lifecycle support on the web or through your office intranet.  It includes quote and buy, mid term changes, policy renewals and first notification of loss. This component extends the underlying capabilities for servicing of policies out to your customers, to provide full web based self service with all the cost and service benefits attached.

  • IF Claims

    Our claims solution provides the tools to improve quality of service and customer satisfaction with a focus on fast and cost efficient claims processing. Brokers or service suppliers can also remotely access the system. View or update rights to the information will be tailored to specific requirements, through secure user roles.

  • IF Workflow

    Our workflow solution provides powerful tools for defining and configuring workflow plans. This allows each plan to be assigned to defined functions and actions within the InsuranceFaces Solution Family. Workflow plans are fully configurable to match your processes. This component also provides 'dynamic' diary, action-driven workflow. These diary actions enable all parties involved in customer relationship management, underwriting or claims management to manage and co-ordinate diary actions between the various workgroups across the organisation.

  • IF Accounts

    IF Accounts is a powerful accounts engine which manages all accounts payable and receivable across the IF Business Components. Totally configurable to the Client's data and requirements, financial information can be collated and integrated to third party systems. Centralisation of financial data from customers through to third parties provides a clear picture of cash flow, payments and receipts - on a real time basis.

  • IF Docs

    IF Docs offers a range of document creation functions, as well as data storage and printing facilities.  Documents can either be created using standard templates or ad-hoc documents can be produced. Interfacing with other IF Business Components, Client information is automatically transferred to the document creation area and every document is stored and retrieved. IF Docs can also be configured to integrate to your chosen document production engine, and document management solution.  

  • IF Reinsurance

    IF Reinsurance  has been designed to simplify and redefine the management of reinsurance. As part of our IF Solution Family, this Business Component has been developed as a 'plug and play' solution. It can interface with all IF Business Components as part of an InsuranceFaces Solution Set, or be deployed as a stand-alone component to interface with other underwriting, sales, claims administration or accounting systems. IF Reinsurance allows the Client to maintain all aspects of their reinsurance programme in-house

Highlights

  • Single client centric database
  • Comprehensive service claims functionality
  • Configurable workflow processes
  • Powerful accounting solution
  • Functional document management

FAQs

How knowledgeable are your staff regarding the insurance market?

Target harlosh has a strong history of recruiting insurance business experts directly from the insurance market.  Our key personnel have previously been employed as branch underwriters, city underwriters and claims handlers - responsible for all manner of insurance, reinsurance and coinsurance processes. 

Is InsuranceFaces a complete integrated solution?

IF FullCycle is a complete and fully integrated general insurance solution capable of handling full lifecycle business. It supports quick quotes, quotations, new business, midterm adjustments, renewal processing, complex claims management through to sophisticated payments and insurance accounting capabilities. InsuranceFaces fully supports personal, general and specialist lines of business from within a single product.

How quickly can you provide benefits to my business?

Speed of implementation, business agility and rapid delivery of business value are all hallmarks of the InsuranceFaces solution family. Our solutions are designed to reduce the level of IT involvement and empower the business users in implementing change.

How speedily can your solution help us react to market changes?

Our innovative product builder allows your designers to respond and even influence the market, as soon as the business provides you with their instructions.  Our product builder does not require any programming skills.  The trained designer can apply changes immediately.

What do we need to do to sell our products on the Internet?

Our product builder tool allows you to define different versions of the same product for different business channels - the Internet being just one.  All you need to do outside of the product builder tool is design your own style sheets - the solution does the rest.

Can products be maintained and set-up by the business users without recourse to the client’s internal IT department?

Our product builder has been specifically designed to be used by business users requiring little or no IT experience. Our clients have located the product build functions directly in the business and have trained business analysts and underwriters to undertake these tasks. The experience of our clients is that once business users have been trained there is little or no recourse for support from the internal IT department or to us.

What types of products can be built within your solution?

Our solution can be used to build a wide variety of private, commercial and specialist lines of business. It is especially effective at constructing highly sophisticated multi risk, multi cover, commercial combined style products. For example one of our clients has implemented a fully auto rating 40 cover class Commercial product as well as Commercial fleet products.

What channels does the InsuranceFaces solution family support?

The following channels are supported:

  • A direct sales force
  • Sales direct to head office through in house call centre
  • Internet based sales, including aggregators
  • Sales through a branch office
  • Affinity group business
  • Supporting business administration for risks underwritten by a third party insurer