Frequently asked questions about Target Harlosh solutions.
- What channels does the InsuranceFaces solution family support?
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The following channels are supported:
- A direct sales force
- Sales direct to head office through in house call centre
- Internet based sales, including aggregators
- Sales through a branch office
- Affinity group business
- Supporting business administration for risks underwritten by a
third party insurer
- What types of products can be built within your solution?
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Our solution can be used to build a wide variety of private,
commercial and specialist lines of business. It is especially
effective at constructing highly sophisticated multi risk, multi
cover, commercial combined style products. For example one of our
clients has implemented a fully auto rating 40 cover class
Commercial product as well as Commercial fleet products.
- Can products be maintained and set-up by the business users without recourse to the client’s internal IT department?
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Our product builder has been specifically designed to be used by
business users requiring little or no IT experience. Our clients
have located the product build functions directly in the business
and have trained business analysts and underwriters to undertake
these tasks. The experience of our clients is that once business
users have been trained there is little or no recourse for support
from the internal IT department or to us.
- What do we need to do to sell our products on the Internet?
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Our product builder tool allows you to define different versions
of the same product for different business channels - the Internet
being just one. All you need to do outside of the product
builder tool is design your own style sheets - the solution does
the rest.
- How speedily can your solution help us react to market changes?
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Our innovative product builder allows your designers to respond
and even influence the market, as soon as the business provides you
with their instructions. Our product builder does not require
any programming skills. The trained designer can apply
changes immediately.
- How quickly can you provide benefits to my business?
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Speed of implementation, business agility and rapid delivery of
business value are all hallmarks of the InsuranceFaces solution
family. Our solutions are designed to reduce the level of IT
involvement and empower the business users in implementing
change.
- Is InsuranceFaces a complete integrated solution?
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IF FullCycle is a complete and
fully integrated general insurance solution capable of handling
full lifecycle business. It supports quick quotes, quotations, new
business, midterm adjustments, renewal processing, complex claims
management through to sophisticated payments and insurance
accounting capabilities. InsuranceFaces fully supports personal,
general and specialist lines of business from within a single
product.
- How knowledgeable are your staff regarding the insurance market?
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Target harlosh has a strong history of recruiting insurance
business experts directly from the insurance market. Our key
personnel have previously been employed as branch underwriters,
city underwriters and claims handlers - responsible for all
manner of insurance, reinsurance and coinsurance
processes.